FAQ

Are you a factory or trading company?

We are a Professional Manufacturer for Rehabilitation Therapy products.

What can you buy from us?

Commode Chair/Shower Chair/Walker/Safety Rails/Rollator, Knee scooter/Cane /Crutch /Step Stool /Shower Bench

Do you provide samples ?

Yes. We can provide samples

What is your trading term?

Payment term: T/T 30% deposit after order confirmed, 70% balance paid before shipping, or L/C , or PAYPAL for small amount.

How long is the delivery period for your products?

Main product delivery period: Generally, the goods will be dispatched within 45 days after receiving the deposit.

Sample policy: Three days after receiving the payment.

How to purchase your product?

You can place the order directly through the website or send an inquiry for offline purchase.

Do you accept OEM or ODM order?

We accept OEM, ODM with customer's logo and packing design.

What's your warranty policy?

We provide 1 year warranty for Rehabilitation Therapy products. You just need to send us pictures or videos of the damaged parts,then we send new parts or compensation to you.

What certificates does our company have?

Global market access: Yongkang Beiqin Industry and Trade Co., Ltd. has obtained sales approval in the United States (FDA), the European Union (CE & MDR), the United Kingdom (UKCA), and Canada (MDEL). We are your reliable international distribution partner.

Yongkang Beiqin Industry and Trade Co., Ltd. has passed ISO 13485 certification, ISO9001 certification, ISO14001 certification and BSCI .